How to become an ecommerce retention master in 2023 & beyond with Daniel Budai
We sat down with Daniel Budai who has built retention marketing for 150+ ecommerce companies and generated $50M+ revenue for them uncover some amazing nuggest on ecommerce retention
Brought to you by Moda
Daniel is the CEO of Budai Media where they ecommerce brands grow through increasing the lifetime value of their customer base using channels like email, SMS, loyalty, push, and even postcards.
In today’s episode, we discuss:
Gaps in retention which ecommerce brands are still implementing & how to change it
Importance of RFM Segments in ecommerce retention
How to engineer personalization nurture relationships with customers? Any examples of case studies here
How to design a retention engine across Email, SMS, push notifications & Ads? What are the gaps? Opportunities? Things folks still undervalue.
As an agency owner in 2023, how should you diversify your retention services in ecommerce? How should agencies adapt to changing times?
Who should we get into our podcast next?